Subject: Vehicle Reservation and Preparation Process Thank you once again for your interest in Car Central. I would like to outline the process we follow to ensure a smooth and stress-free experience for our customers. To proceed, we request a fully refundable deposit of £99. Upon receipt of the deposit, we undertake the following steps: • Conduct a full RAC inspection • Arrange a brand-new MOT for the vehicle • Address any advisories related to brakes or tyres • Complete a full service to ensure the vehicle is in optimal condition Once all preparations are complete, we will invite you to visit us for a test drive. Only when you are entirely satisfied with the vehicle will we ask you to pay the remaining balance. Should you decide not to proceed with the purchase for any reason, your £99 deposit will be fully refunded—no obligation, no pressure. We trust this process offers convenience and reassurance, allowing you to avoid multiple visits by ensuring the vehicle is ready before your arrival. Please do not hesitate to get in touch if you have any questions. Yours sincerely, Harry Car Central Welcome to Car Central! As an RAC-approved dealer, we provide 12 months of FREE RAC breakdown cover with every vehicle. Each car also receives a fresh service and MOT from our expert on-site technicians. Before being listed for sale, every vehicle undergoes a comprehensive 82-point RAC inspection, ensuring top-quality standards and reliability. We are committed to excellence. Our professional detailing team meticulously prepares each vehicle to the highest standards, while our sales and aftersales team, with 25 years of combined experience, is dedicated to delivering an exceptional customer experience?reflected in our outstanding reviews.