My business has owned and used this car for three and a half trouble-free years. We are not a car trader even though Autotrader might suggest otherwise. No warranties or guarantees are offered or available. This car has been brilliant for us. Great drive, roomy, big boot, keeps up with traffic. Has two new tyres and two almost new and is up-to-date with servicing. MOT until July. Battery health check by Renault on Feb 27th shows 86% capacity remaining meaning a theoretical maximum range of 215 miles compared to the claimed 250 miles when new. We have this in writing. We have two keys. If this is your first Electric (or first Zoe), here's what you really need to know. Most Zoes this age have battery lease where you pay Renault monthly according to mileage; this car's battery is OWNED so no monthlies to pay. This car does NOT support Rapid Charging (later ones do) but can accept 22kW AC where available (lots of places) meaning a full charge takes two hours on the road or about six hours on a home 7.4kW charger. At a public charger you can add 30 miles in around 25 minutes. Routine maintenance is minimal regardless of what Renault might suggest, but it is essential that the 12volt (old-style) battery is kept in good shape. No idea why but it really matters. Faults. Small scuff marks on plastic bumpers, some alloy wheel corrosion, light stains on seats which we have struggled to remove and although it has "Nav" in its model name, no maps are installed - use your 'phone... Home charged overnight on a good tariff (Octopus is one such) gives the equivalent of 450 miles per gallon for the first 200 miles driven each day. Fantastic.