Yes, this is a true ONE LADY OWNER since new. Bought from Ford Dealer, Evens Halshaw, and maintained by them under a pre-paid service contract. Full service information neatly stored in an A4 binder - see photo. Condition as you would expect for 20K miles. This car has all the toys Ford could offer, and is stunningly fuel efficient. Full Spec: The 2014 Ford Mondeo 2.0 TDCi Titanium X Business Edition Euro 5 5dr is a highly equipped, premium-spec hatchback. A luxury trim, it features a 161 bhp (163 PS) 2.0-liter diesel engine, leather upholstery, and a robust suite of technology, combining comfort with excellent long-distance fuel economy.A detailed breakdown of its features includes: Engine & PerformanceEngine: 2.0L TDCi Diesel (Euro 5 compliant)Power: 161 bhp Transmission: 6-speed manualFuel Economy: ~54 to 62 mpg (combined), making it highly economical for long tripsCO2 Emissions: ~120 g/km Interior & ComfortSeating:Leather upholstery with heated and ventilated front seats Driver Convenience: Electrically adjustable driver's seat and power-folding heated door mirrors Climate Control: Dual-zone Electronic Automatic Temperature Control (DEATC) Visibility: "Quickclear" heated windscreen (with visible heating elements) and auto-dimming rear-view mirror Lighting: Ambient interior lighting, illuminated footwells, and map reading lights Technology & InfotainmentNavigation: 7-inch touchscreen satellite navigation system Audio: DAB radio, CD player, and AM/FM radio Connectivity: Bluetooth for hands-free calling/media streaming, USB connectivity, and Aux input Steering Wheel: Multi-function leather-trimmed steering wheel with controls for audio, cruise control, and the trip computer Exterior & SafetyExterior Styling: 17" alloy wheels, LED daytime running lights, front fog lights, and rear privacy glass Parking Aids: Front and rear parking distance sensors Safety: Ford Intelligent Protection System (IPS) featuring 7 airbags (including driver's knee airbag), Electronic Stability Control (ESC) with Traction Control, and Emergency Brake AssistConvenience Features: Ford Power Start Button (Keyless start) and Ford Easy-Fuel capless refueling system